Contact Us

Explore exciting partnership opportunities with us! Whether you have inquiries about your reservation or require bulk room bookings for your event, we invite you to connect with us by completing the form below. Share your details, and let us tailor a personalized experience to jumpstart your upcoming Southwest adventure!

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FAQ

Designed to enhance your understanding, explore answers to frequently asked questions below. For any additional inquiries, we welcome you to reach out using the convenient form on the left. We’re here to assist you further should you need it.

Yes, we do! We have rooms dedicated to dog owners. Pets require a $15.00 fee per pet, per day and have to be declared during check-in. Please inform the Front Desk Team if you have a dog that will be staying in the room with you. At this time, we only allow dogs in our rooms. If staff is not informed about a pet, additional fees may apply.

No, The Junction does not require payment in advance. You can make a payment in cash, credit, or debit card when you check-in.

If you would like to cancel your reservation, we can offer a full refund up until 24 hours before your arrival date. Should you cancel within 24 hours of your arrival date, we will not be able to offer a refund and you will be charged the full price of the reservation.

Absolutely! From exclusive deals on local activities to seasonal promotions featured on our website, there’s always something special in store for you. Keep a close watch on our website, and don’t hesitate to contact our Front Desk for the latest updates on our current specials. We’re committed to unveiling new and exciting offers as soon as they become available.

Yes, we will put a $150 authorization hold on your card while checking you in that will be attached to your customer profile throughout your stay with us. This is not a charge, but only an authorization. The hold on your card is for incidental damage/excessive cleaning and will be voided on the day of your checkout once your room has been checked by our staff and cleared of any damages and incidentals. Please keep in mind that depending on your bank, this authorization may take between 5 and 7 business days to be released back to your card.

Call Us

Please reach out to us! We are happy to assist you with your reservation as well as recommend activities for you to explore during your stay!

Phone: (970) 259-3311

Meet Us

Feel free to spend time in our common areas or stop by and visit our Front Desk during operating hours. We will be happy to answer any questions you may have! Our common spaces are also a great place to socialize, and meet others from all walks of life! We encourage you to relax, play a game, or chat with others about your many adventures and experiences in Durango!

Write us

When our office is closed while we are off on our own adventure pursuits, you can also reach out to us via email. Please email us at: frontdesk@moteldurango.com and we will reach back out to you as soon as possible.